Help centre
Step-by-step guides and answers to the questions we're asked most — often the fastest way to get moving.
Contact us
Talk to the iDonate team
Questions about fundraising, registering your cause or getting set up? Our Galway-based team is here to help.
Get in touch
Supporting causes across Ireland
iDonate is online fundraising for charities, clubs, schools and causes. Whether you're launching your first fundraiser or running a national campaign, you can reach a real person on our team — by phone, email or the form below.
Support for charities, clubs, schools and causes
Three fast ways to get an answer from our Irish team.
Talk to a person
Call +353 (0) 93 52467 and speak to our team in Tuam, Co. Galway. No call centres, no ticket queues.
Book a demo
See the platform in action and ask questions specific to your cause, club, school or company.
Start the conversation
Send us a few details and we'll come back to you.
Contact details
- Unit 30, N17 Business Park,
Galway Road, Tuam, Co. Galway, H54 VX52 - +353 (0) 93 52467
- [email protected]
- Monday to Friday, 9am – 5pm
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Frequently Asked Questions
Most fundraisers and causes can be verified and launched within one working day. Personal pages can be created in minutes.
There is no registration fee for causes or personal fundraisers. We operate a transparent per-transaction fee; see our fees page for full details.
Yes — click the 'Book a demo' card above to schedule a short, tailored walkthrough with our Galway-based team.
Every client has access to phone and email support, plus our Help Centre guides. Our team is based in Tuam, Co. Galway, Monday to Friday.
Funds are tracked and paid out on a scheduled basis with full reporting. Charity and cause accounts also have access to detailed transaction exports.
Still have questions? View help centre
