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What Personal Data Do We Collect?

We receive personal information about you that you give to us to, and that we collect from your use of our Site and social media pages. We only collect personal information which we need and that is relevant for the purposes for which we intend to use it.

When you register a Cause (charity, school, non-profit) : We will collect basic contact information about you to set up your account so you can raise funds. This will include your name, address and email address. We will also ask you to register a username and password so you can gain secure access to your account in the future.

When you make a donation: To enable us to process donations, we will collect basic payment information as well as your name, home address and email address. Your name and the amount you’ve donated will display on the public page, unless you select the “Hide my name and photo from public view” option when you donate. As well as hiding your details from the public when you donate, you can also change the display name to something else, such as a nickname or your initials.

When you create a Fundraising or Crowdfunding Page: We will collect basic contact information about you to set up your account so you can raise funds. This will include your name, address and email address. We will also ask you to register a username and password so you can gain secure access to your account in the future. We will also collect details of the charity or not-for-profit that you are supporting. Where applicable, we will ask you to provide details of how and when you are intending to fundraise and/or the occasion you are recognising by carrying out the fundraising. We will use your details to carry out bank account verification and identity checking, including with a credit reference agency.

When you submit a CHY3 or CHY4 form: The information provided on these forms allows the Charity you made a donation to claim the tax back from Revenue. If you make use of the postal service we will forward your form onto the relevant charity. If you use the online service to eSign your form, the relevant charity will be notified the form is ready to download. Both the CHY3 and CHY4 forms are duly sent to for processing by the relevant charity.

When you give us information about others: You may decide to provide us with information about others (or authorise us to collect this information on your behalf from your social networks or your email contacts list) for example:

  • so we can help you tell your friends and family about a Fundraising Page you are running or charity fundraising you are carrying out; or
  • if you start fundraising in the memory or in celebration of, another person

You must ensure that they have agreed to you providing us with their information. Where required by local laws, we would advise you to keep a record of their agreement and provide them with a copy of, or link to, this Policy. This is especially the case if you provide us with sensitive information about them (e.g. a reference to an illness or health condition).

When you visit our social media pages we collect:

  • the information you post on those pages;
  • information regarding your interactions with the content we post; and
  • statistical information regarding all our followers’ activities (but from which we cannot identify you as we only have access to this information in aggregated form).

Children’s Personal Data

If you would like to make use of our services and you are not yet 16 years old, we require that an adult is present when you register, if registration is required. Where consent is required to process your Personal Data as a child, we will obtain that consent from the adult who is authorised to give the consent on your behalf.  If we are notified or learn that a child has submitted Personal Data to us through our digital or social media without the correct permissions or consents, we will delete such Personal Data.

Special Category Personal Data

We will not collect special category data from you.

Categories of personal information we use about you

We process different types of personal information about you. To make it easier to understand the information that we use about you, we have categorised this information in the table below and provided a short explanation of the type of information each category covers.

We process the following categories of personal information about you:


your life experiences


information which can be used to address, send or otherwise communicate a message to you


information used to send/receive funds to/from you


information that verifies your identity including formal identification documents or unique identification numbers linked to you


information relating to your donations and fundraising

Marketing Preferences

your preferences in respect of any marketing communications form us from time to time in relation to products or services which we believe may be of interest to you


information contained in our correspondence or other communications with you about projects and other activities on our Site, our services or our business

By tech_devans_idon | November 12th, 2020 | Categories: | Comments Off on What Personal Data Do We Collect?
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idonate was established in 2011 to assist charities & non profits in fundraising. Our aim is to provide tools for both charities and fundraisers to help raise much needed funds.